What are your standard trade terms

1) Payment Terms
T/T 40% as deposit, balance against copy of shipping documents.
Irrevocable L/C at sight

2) Lead Time
14 – 21 working days after receiving deposit.

3) Sample Policy
Free samples are always available once requested. Delivery will be made once we got payment for freight.

4) Shipping Port
Nanjing preferably, or Shanghai.

5) Discounts
Special offers for large orders and long term partners.

How will I install the racking if I buy from you?

Along with the documents we provided, there will be assembly instructions as well if you are not sure how to install the racks. We can send an engineer and several experienced installers to assist if necessary.

I cannot find an item on your website, what can I do?

Please use our search tool on website, which you can find it on menu bar on all pages. If you still cannot find it, please contact our sales consultants or email us directly. We will check if we can supply that kind of item you want. Basically we can customize most of metal storage products for you.

I want to get a quote from you, what information do I need to provide?

To get a quote, you would need to provide sufficient information and requirements, such as pallet sizes, pallet loaded weight, warehouse drawing, your special thoughts, etc, as much as you can tell us. If you are not sure, please just simply contact us by email, contact form, one of our sale consultant will discuss with you shortly.

Do you have MOQ (Minimum order quantity) requirements?

No, we do not have MOQ requirement for most of our products. It is often for new developed products.

Good prices would be offered for good quantities. Normally 1x20ft container order would be recommended to save cost and easy operation.

Do you hold stocks?

Normally we do not hold stocks, but just produce and dispatch on orders. However we would agree to hold stocks if customer purchase from us regularly. In this situation, we can discuss more how to cooperate together.

What is your policy for developing new products?

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